Maximising Mentor Participation in Mentoring Programmes

“We run a mentoring programme every year, and every year we struggle to get the mentors to attend our kick-off events and to actually schedule — and stick to — mentoring appointments.”  – HR Director, Aircraft Manufacturer In general,...

Finding New Ways to Pinpoint Customer Needs

“We have been experiencing a substantial decrease in market share in one of our key product categories. We have always prided ourselves in being close to our customers, listening to their needs and turning this knowledge into innovative and compelling products....

Keeping Productivity High During Times of Change

“We have created a new organisational structure to support our new brand identity; new teams, new bosses, new responsibilities. How can we maintain our high level of output for our internal customers while our people are focused on how to be successful in this...

Balancing Short versus Long Term Focus

“We tend to focus too much on short term operational emergencies, and as a result we lose focus on our long term tactical and strategic issues. Time spent on operational issues – oftentimes problem solving – takes up a lot of bandwidth and prevents time...

Making your Corporate Purpose Come Alive

“Together with my Executive Team, I recently defined a new corporate purpose for our organisation. I now need to make this come alive and have our employees live it on a daily basis.”   – CEO, Cosmetics Industry     Corporate Purpose leads to...