Leaders Speak Last

As a whole, our society praises those who have the right answers. So having leaders invite others to contribute their views first, and being the last to speak, is not easy to do. (video 1.25)

It’s Not About the Nail

When we’re with someone who is struggling with a challenge, our instinctive response is to offer a solution. However, sometimes a solution is not what the other person wants or needs. So when should you offer a solution and when not? (video 1.41)

Dare to Take That First Step

Fear of taking action when we’re not sure of the outcome is something we have all experienced. What matters is how we deal with fear. Great message for leaders who need to take action in the midst of change and uncertainty. (video 1.24)

Too Many Notes

A hilarious example of how NOT to give feedback. What can we learn from this scene? Sign up for our free monthly video blog and discover the five reasons why the emperor gets it so wrong. (video 1.39)

Communicate to Connect

A great example of how we can communicate effectively with anyone, regardless of their personality, language, cultural background etc, if we make a real effort. (video 1:31)